“ If you can't explain it simply, you don't understand it well enough. ”
~ Albert Einstein.
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  • Landline: +65 6777 2762
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Frequently Asked Questions

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1. What are your rates?

The cost depends on several factors eg. your requirements, level of difficulty, size of the website, etc.

The best way we can tell you "how much it cost" is by sending you an accurate quotation. In order for us to tabulate an accurate quotation, we'll need you to provide us with information about your project. Our Website Project Questionnaire will help you give us the details we need.

Once we receive your submission, we'll then send you a quotation based on your requirements.

2. Do you provide free mockups or participate in pitches?

A good website takes weeks of collaboration between both parties, rather than a few days of guess work (a.k.a. pitches / spec work). If you need a good reason to hire us, consider based on our past work.

Our quotation needs to be approved first followed by an initial 25% payment. We will then work on the design together with your feedback until it meets your requirements and objectives. We don't care how many rounds of changes are needed to make it right, as long as it ultimately turns out the way it should be. If you think that the design still does not meet your requirements, you will not be charged further because the work done so far has been paid with the 25% initial payment.

Having put that aside, 100% of our projects goes from start to finish except for some occasions where the client stops the project based on business reasons not related to the website.

3. What is your process for taking a website from start to finish?

Generally, these are the basic phases to take a project from start to finish:

  1. Initial discussion about your project
  2. Research
  3. Design the layout and look and feel
  4. Design of the rest of the website
  5. Programming of the website
  6. Testing and debugging
  7. Final approval and launch!

On average, a website takes about 1 - 2 months to complete. This depends mostly on the size and difficulty level of your website and how fast feedback can be provided to us. We, just like you, would like to see the website go live as soon as it possibly can.

4. Do you provide web hosting?

We only host websites created by us and on a case by case basis. We use a virtual dedicated server.

Using a virtual dedicated server, this means your website is less prone to downtimes as the server resources are dedicated to us only (unlike shared servers).

Also, we have a monitoring system in place to alert us of server downtimes, with that we can reboot the server and bring it back to its normal status immediately. This will ensure 24/7 uptime of your website.

5. How many people are in your team?

Hex is founded and run by Ben and Melly. We are honest and reliable people. We like to make impressionable websites. We see our work as an extension of ourselves so we can't bear to put out bad work. So it goes without saying that we take a lot of pride in what we do.

6. I want to hire Hex, what do I do next?

Fill up the request a quote form from our contact page.

In most cases, we will send you a link to our Website Project Questionnaire to request for more information about your project. Your submission will help us tabulate an accurate quote for you and also help us produce better results during the creative process.

You can skip the "request a quote" form and fill up our Website Project Questionnaire straightaway.

We will follow up with you from there on.



Hex News • Subscribe to News Feed From Twitter

Wishing you a bright and joyous new year!
Posted on Sat, 31 Dec 2011


2011 will not be possible without the support of all our clients. Here at Hex, we'd like to thank everyone who gave us the opportunity to build their websites. We also look forward to meeting new clients in the coming new year. Here's wishing you a healthy and prosperous new year 2012!

New website launched for Logue.sg
Posted on Wed, 23 Nov 2011

Our latest creation for Logue, an independant photographer, producer and writer, is now live!

Fascinated with real experiences, Jean is passionate about living a life of adventure and creating social dialogue.

Some highlights of her young career include The Children of Mekong, a project for the Lien Foundation that humanized water and sanitation issues through multimedia stories. She was also commissioned by HSBC Bank to document youth expeditions to Puerto Rico?s rainforest and Iceland's glaciers for two consecutive years. Jean has garnered a number of awards at the International Photography Awards (2009) and was recognised in the Photo District News Photo Annual (2009, 2010). In 2009, she was selected for the prestigious Eddie Adams workshop in New York City and was featured in Female and Asian Photography magazine as an emerging talent. Her corporate clients include the National Heritage Board, IDEO and Citibank.

Visit Logue's website.

Infocomm Investments Website Launched
Posted on Fri, 04 Nov 2011

We're excited to have revamped and launched Infocomm Investments website!

A wholly-owned subsidiary of IDA, Infocomm Investments manages more than US$200 million worth of funds, the company invests alongside leading VCs in growth-stage IT startups. Through its work, it aims to attract and nurture a vibrant pool of entrepreneurs and startups to enhance the technology depth and increase the diversity of Singapore's tech scene.

We've met the objectives of the client, placing strong focus on the design. The site can also be updated easily through Wordpress.

Visit Infocomm Investments' Website.

We also have more websites that we can't wait to see them go live.

Launched 3 New Websites
Posted on Fri, 15 Apr 2011

We just launched three new websites!

Blueprint 2011 Website

Blueprint is a fashion trade gateway for East-West exchange..

Read more about Blueprint 2011's Website.

Little Red Ants Website

Little Red Ants consists of five individuals who share a common interest in storytelling. They work with film, photography and motion art.

Read more about Little Red Ant's Website.

Ang & Partners Website

Ang & Partners was founded in 1985. A familiar name to the maritime industry, Ang & Partners is also notable for its other specialist practices in arbitration and insurance.

Read more about Ang & Partners' Website.

Launched 1 Caramel and Perniq Website
Posted on Thu, 16 Dec 2010

We just launched two new websites!

1 Caramel

1-Caramel is a patisserie, cafe and atelier by the 1 Rochester Group with outlets at The Luxe and OUB Centre. You can order cakes or view their menu online and more.

Read more about 1 Caramel's Website.

Perniq

Perniq offers a collection of home accents and beyond, offering beautiful details on every piece. Each piece is created by skillful handcrafters from various parts of Indonesia.

Read more about Perniq's Website.

What we're up to recently
Posted on Wed, 27 Oct 2010

2010 is a crazy year. We met lots of great new clients and we cannot be happier to see more companies appreciating good design and placing it at the top of their priorities when choosing a web design company. Here's what's in our pipeline:

1. Website Revamp for 1 Caramel
1 Caramel serves delicious and freshly baked cakes, cupcakes etc.

2. Website Revamp for Perniq
Perniq sells home accessories like lamps, candles, textiles, tableware etc.

3. Website Revamp for Ang & Partners
Ang & Partners is a law firm familiar name to the maritime industry, also practices arbitration, insurance etc.

4. Website Revamp for Little Red Ants
Little Red Ants is a multimedia company offering services like journalism, filmmaking, etc.

5. Website Revamp for Ministry of Culture
MOC helps companies design and manage events, provide team building services etc.

6. New website for a new startup IT Company

7. New ecommerce website along the lines of fashion

Two New Websites Launched
Posted on Mon, 20 Sep 2010

Some of the most recent websites we've launched:

International Schools Guide - Singapore website:
International Schools Guide - Singapore is an indispensable resource for parents considering enrolling their child in an international school in Singapore.

Read more about International Schools Guide - Singapore website.

Benjamin Barker website:
Benjamin Barker is a fashion apparel brand started in Melbourne, Australia. Its quality line of suits, shirts, accessories and shoes can be found at Marina Square, level 2.

Read more about Benjamin Barker website.

New Websites Launched
Posted on Thu, 15 Jul 2010

We recently launched two websites for our awesome clients.

Monday Flying:
Monday Flying is a website about lifestyle, travel and cities: it offers insights to Asia from the local's perspective.

Read more about Monday Flying.

Scala:
Scala is a high-tech cellulite reducing shapewear designed in Brazil since 1963 with over 67 concept active stores in Brazil and counting.

Read more about Scala.

Hex Accolades
Posted on Sun, 07 Feb 2010

Following the launch of our new website, we received a number of accolades and features on other websites.

Check out these websites where hex.sg is featured on:

DP Architects Launched
Posted on Sun, 07 Feb 2010

We're glad that the website for DP Architects that we have developed has gone live. Working together with Manic Design, we lend our programming hand to craft this database driven Flash website.

DP Architects Pte Ltd is an architecture firm with over 1000 professionals in 12 global cities who completed numerous large-scale and complex projects such as Republic Polytechnic, NTUC Building, Marina Centre, Suntec City and the RIBA-award-winning performing arts centre and Esplanade Theatres on the Bay. Some other notable projects include the Resorts World at Sentosa and the Sports Hub Premier Park - developments that will influence the life and pulse of our city-state.

Visit the website.


Be Less Annoying: Reduce Bounce Rates through Better Web Design http://t.co/WM3wqOsY via @mlane

Check out MockVault, a new app we're developing! http://t.co/z3EdQqMg

Just (soft) launched the new website for Esplanade's 10th anniversary, check it out! http://t.co/bH20tgBk

The Small Business Year in Review 2011, Outlook 2012 [INFOGRAPHIC] http://t.co/l9bLkIv8 via @assistly

We wish you the best year ever in 2012, no matter what you do!